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WARRANTIES & REPAIRS

Please keep aside all warranty cards with their proof of purchase together as all manufacturers will require this before they can process the warranty.

Please note the following:

  • A proof of purchase is required in all cases. Kindly attach it to your warranty card and keep aside.
  • Luggage damage caused by airline carriers are not covered under the manufacturer’s warranty. It is recommended that any damage be reported to an airline representative prior to leaving the airport.
  • Repair or exchange of a product will be done in accordance with the warranty terms and conditions offered by the brand or manufacturer.
  • Leather is a natural product. Each leather product will be unique and might vary slightly in colour and structure.